Certified Plant Supervisor

Basic supervision is the foundational rung of your professional development ladder. AFE thought of that in creating its Certified Plant Supervisor (CPS) Program. It was developed to give you the credential you need, demonstrating your preparedness and/or proficiency in the world of first-line supervision. The CPS review program has been designed for the supervisory professional or those aspiring to fill the ranks of supervision. Our uniquely designed curricula guide you through the most relevant materials to ensure maximum retention for the plant/facility supervisor. Basic supervision requires individuals understand and can exhibit what to do in the face of change, effective communication skills, how to empower employees, and how to enable them to develop the confidence to overcome the daily challenges they face. Each of the sessions will review the general principles for a first-line supervisor discipline as addressed on the exam, with an opportunity to work through sample questions with instructors. Sessions are designed to be interactive; questions are encouraged.

The Certified Plant Supervisor (CPS) program develops and tests confident supervisors ensuring the knowledge to execute and manage any situation. By adding to the existing technical skills necessary to perform the job, the CPS focuses on:

Learning Objectives:

After completing this unit, you should be able to:

  • Describe the supervisor's job and responsibilities.
  • List and explain the three supervisory skills and the reasons they are important.
  • List and explain the five functions of supervision.
  • Define the different supervisory styles
  • Define problem employees and the types
  • Describe supervisor’s role in counseling
  • Review the steps in the employee counseling and discipline models

Learning Objectives:

After completing this unit, you should be able to:

  • Define communication and why it is important.
  • List and explain the four steps in the communication process.
  • Discuss the three types of communication transmission.
  • List the five steps used in the message-sending model.
  • Identify the guidelines used in giving effective criticism.
  • Explain the characteristics of active listening.
  • Review the potential problems when communicating.
  • Review the interrelationship between communication and effective teamwork.
  • Review skills for effective written communication.

Learning Objectives:

After completing this unit, you should be able to:

  • Explain the goal of human relations.
  • List the five forces influencing behavior at work.
  • Review the nature of organizational politics.
  • Identify the difference between ethical and unethical politics.
  • Review the various relational levels in an organization.
  • Review the differences between active and assertive listening skills.

Learning Objectives:

After completing this unit, you should be able to:

  • Explain the role of capital in business.
  • Review the use of debt financing.
  • Describe the make-up of a balance and income sheet.
  • Review the facets of budgeting.
  • Identify ways to determine corporate effectiveness.

Learning Objectives:

After completing this unit, you should be able to:

  • Explain the role and importance of leadership.
  • List the four situational supervisory styles.
  • Review the skills for effective leadership.
  • Identify the effect of motivation.
  • Review organizational and individual motivation techniques.
  • Review the various tips for leadership and motivation.

Learning Objectives:

After completing this unit, you should be able to:

  • Explain the four elements of an effective occupational safety and health program.
  • Explain how and why management commitment and employee involvement are tied together for a good safety and health program.
  • Describe what a worksite analysis is.
  • Explain systems used to prevent and control hazards.
  • Describe a Safety Culture.
  • Explain how to set up a safety and health training program.

Learning Objectives:

After completing this unit, you should be able to:

  • Explain the goal of time management.
  • Review the influence of planning.
  • Identify the process for setting objectives.
  • List the types of plans used in the planning process.
  • Review tools used in planning.
  • Explain the focus of delegation.

Learning Objectives:

After completing this unit, you should be able to:

  • Review the basis of various legal restraints.
  • Identify the foundational areas of law in business and industry.
  • Review the role of unions in the workplace.
  • Describe the various legislation associated with labor unions.
  • Review human resource utilization legislation.

Learning Objectives:

After completing this unit, you should be able to:

  • Explain the goal of human resource planning.
  • Review the role of job analysis, job descriptions, and job specifications.
  • Review the types of recruiting.
  • Define the steps to the selection process.
  • Review the stages in the interview process.
  • Describe the affect of orientation for new hires.

Learning Objectives:

After completing this unit, you should be able to:

  • Explain the basis for conflict.
  • Review the types of conflict.
  • Identify the reasons for conflict.
  • Review the various conflict management styles.
  • Review the process for initiating, responding to, and mediating conflict resolution.

Learning Objectives:

After completing this unit, you should be able to:

  • Explain the importance of problem solving, decision making, teambuilding.
  • Review the steps of the problem solving and decision making model.
  • Review the advantages and disadvantages of group problem solving and decision making.
  • Identify the characteristics of productive teams.
  • Review the pillars of teamwork.
  • Review the stages of team development.
  • Three years of plant/facility experience or two years of plant/facility supervision experience is required.

To get complete information on your eligibility for the CPS, how to apply, how to obtain the official CPS review booklet, and when and where the next CPS Review Programs and Exams will take place, contact AFE at (571) 203-7238 or info@afe.org.

For Certification paperwork and test results, please contact AFE at (571) 203-7238 or info@afe.org.